Settlement Services International
Margaret’s Story

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Margaret’s story: The impact of inclusive leadership | SSI Local Area Coordination

Despite her contagious laugh and exuberance, Margaret, who has been blind since birth and has limited mobility, had become withdrawn before she joined the SSI Local Area Coordination program. However, with the unwavering commitment of SSI Local Area Coordinator, Karen, Margaret has been empowered to lead an inclusive and fulfilling life, allowing her to access the community, express her needs with confidence, and explore her passions. Margaret leads a vibrant life filled with social events, knitting and travel, and her journey highlights the significance of tailoring care and support to individual needs. SSI is partnered with the National Disability Insurance Agency (NDIA) to deliver LAC services in Sydney and South West Sydney in NSW. The LAC program supports people aged 9 - 65 to access and navigate the National Disability Insurance Scheme (NDIS) and other mainstream services in the community.

Find out how SSI Local Area Coordinators can support you to connect with supports in your community, and help organisations become more accessible and inclusive.

Visit www.ssi.org.au/services/local-area-coordination

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